Shipping Policy

Welcome to AUREN.
We are committed to delivering your order safely, quickly, and reliably across Lebanon.

Delivery Coverage

We currently ship to all regions across Lebanon.

Shipping Fee

• Flat shipping fee: $4 USD on all orders.

Cash on Delivery (COD)

We offer Cash on Delivery for all orders within Lebanon.
You can pay in cash upon receiving your order.

Processing Time

Orders are typically processed within 1–2 business days after confirmation.

Estimated Delivery Time

• Beirut & nearby areas: 1–3 business days
• Other regions in Lebanon: 2–5 business days

Delivery times may vary slightly during holidays, high-demand periods, or due to courier delays.

Order Confirmation

After placing your order, our team may contact you to confirm your shipping details before dispatching the package.

Failed Deliveries

Please ensure that your contact number and address are accurate.
If a delivery cannot be completed due to incorrect information or repeated unavailability, the order may be canceled.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can assist you promptly.

Contact

For any shipping-related questions, contact us through our official pages or email support via AUREN Support.