Privacy Policy

At AUREN, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase.

Information We Collect

When you place an order or contact us, we may collect:

  • Full name

  • Phone number

  • Shipping address

  • Email address (if provided)

  • Order details

We may also collect basic website usage data to improve your shopping experience.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Contact you regarding your purchase

  • Provide customer support

  • Improve our products, services, and website experience

We do not sell or rent your personal information to third parties.

Payment Information

Since we currently offer Cash on Delivery (COD) in Lebanon, we do not store credit card or online payment information.

Sharing Information

We may share necessary shipping information with delivery partners only to complete your order.

Data Protection

We take reasonable measures to protect your personal information and keep your data secure.

Cookies

Our website may use cookies or similar technologies to improve website functionality and user experience.

Your Rights 

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data when applicable

Changes to This Policy

AUREN reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact

For questions regarding this Privacy Policy or your data, contact us through our official channels or via AUREN Support.